Shipping & Returns



Shipping 

Standard POSTI shipping within Finland is 5.90€ and free on orders over 200 €.  

Home delivery is 12 € and free on orders over 200€ (within Finland).  

DHL Express +20€. 

International Shipping

Parcel connect parcel (international e-commerce)  10€.  DHL Express 20 € - please contact info@gauharhelsinki.com for guidance if needed. All orders are traceable with a tracking ID.

Returns 

If you're not pleased with your order you have the right to return your purchase within 14 days after you received your order. Private persons have a 14-day right of withdrawal/exchange of the ordered product when shopping online. This means that you may return unused, undamaged products. When returning the product please follow the instructions that comes along with the delivery.  Return address; GAUHAR HELSINKI, Punavuorenkatu 20, 00150 Helsinki. For all international orders a return deposit will be added at your cost (10€) if not mention otherwise. Please note we wont return the shipping fee


Please note! Returning an order is free of charge, but we will always charge the shipping cost of the order. 

For orders that have not been picked up, we have the right to charge a fee of 15€ for our handling cost of the order and for the return.



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