Shipping & Returns



Pick-up in-store is free

Within Finland. You'll be notified by email or text when the order is ready for pick-up. 

Pick-up during our shop opening hours; Tue-Fri 11-18, Sat 11-16. 

Shipping 

Standard POSTI shipping within Finland is 4.80€ and free on orders over 150 €.  

Home delivery is 10,70 € and free on orders over 150€ (within Finland).  

DHL Express +20€. 

International Shipping

Parcel connect parcel (international e-commerce)  8€.  DHL Express 20 € - please contact info@gauharhelsinki.com for guidance if needed. All orders are traceable with a tracking ID.

Returns 

If you're not pleased with your order you have the right to return your purchase within 14 days after you received your order. Private persons have a 14-day right of withdrawal/exchange of the ordered product when shopping online. This means that you may return unused, undamaged products. When returning the product please follow the instructions that comes along with the delivery.  Return address; GAUHAR HELSINKI, Punavuorenkatu 20, 00150 Helsinki. 


Free returns within FinlandPlease note! For all international orders a return deposit will be added at your cost (8€). 

For orders that have not been picked up, we have the right to charge a fee of 15€ for our handling cost of the order and for the return.



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