Pick-up in-store is free
Within Finland. You'll be notified by email or text when the order is ready for pick-up.
Pick-up during our shop opening hours; Tue-Fri 11-18, Sat 11-16.
Shipping
Free standard POSTI shipping within Finland and free home delivery on orders over 100€ (within Finland). DHL +20€.
International Shipping
Parcel connect parcel (international e-commerce) +8€. DHL +20 € - please contact info@gauharhelsinki.com for guidance if needed. All orders are traceable with a tracking ID.
Returns
If you're not pleased with your order you have the right to return your purchase within 14 days after you received your order. Private persons have a 14-day right of withdrawal/exchange of the ordered product when shopping online. This means that you may return unused, undamaged products. When returning the product please follow the instructions that comes along with the delivery.
Free returns within Finland. Please note! For all international orders a return deposit will be added at your cost (8€).
Attach the the return shipping label that comes with the order on the package and drop the package to the nearest Postal office.
Return address; GAUHAR HELSINKI, Punavuorenkatu 20, 00150 Helsinki.