Shipping & Returns
Standard POSTI / MATKAHUOLTO shipping within Finland 5.90€ (free on orders over 200 €). Usually delivered within 2-5 business days.
Home delivery within Finland 12 € (free on orders over 200€). Usually delivered within 1-3 business days.
Parcel connect (International e-commerce) 10€. Usually delivered within 3-10 business days.
DHL Express 20 €. Usually delivered within 2-5 business days.
Please contact firstname.lastname@example.org for guidance if needed. All orders are traceable with a tracking ID.
If you're not pleased with your order you have the right to return your purchase within 14 days after you received your order. Private persons have a 14-day right of withdrawal/exchange of the ordered product when shopping online. This means that you may return unused, undamaged products. When returning the product please follow the instructions that comes along with the delivery. Return address; GAUHAR HELSINKI, Punavuorenkatu 20, 00150 Helsinki. Kindly note! For all international orders a return deposit will be added at your cost (10€) if not mention otherwise.
Please note! Returning an order (within Finland) is free of charge, but we will always charge the shipping cost of the order.
For orders that have not been picked up, we have the right to charge a fee of 15€ for our handling cost of the order and for the return.